Travel Partner & affiliate terms
Version 2026-11-draft
1. The program
The USVacaRentals Travel Agent Referral Program (the “Program”) is offered by ZSM LLC d/b/a USVacaRentals (“USVacaRentals”, “we”). Approved travel agents and agencies, and approved affiliates such as travel bloggers, creators and websites (together, “Partners”), earn commission on qualifying direct bookings they refer or book. Partners refer guests only; USVacaRentals handles reservations, payments, check-in, cleaning, maintenance and all guest services.
2. Joining
Partners apply online and must be approved by USVacaRentals. We may approve or decline any application, and may ask for proof of business registration or identity. Each Partner receives a unique Agent ID, referral code and referral link, which are personal to the Partner and must not be shared publicly in paid search ads using the USVacaRentals name, or on coupon or cashback sites.
3. Qualifying bookings
A booking qualifies when the guest books directly on USVacaRentals.com (or with our reservations team) and the booking is attributed to the Partner by (a) the Partner’s referral link, within 30 days of the guest’s click; (b) the Partner’s referral code entered at checkout; (c) a booking a travel agent Partner makes for a client in the portal, paid by the client through our secure payment link; or (d) a referral the Partner submitted in the portal before the booking was made and that our team matches to the booking. Bookings made before the referral, bookings by the Partner for themselves, and bookings through other channels (such as Airbnb or Vrbo) do not qualify. One booking can generate only one commission; where more than one Partner claims the same guest, our decision is final.
4. Commission
Commission is a percentage of accommodation revenue after discounts — excluding taxes, cleaning fees, guest service fees, security deposits and additional services — net of any refunds. Rates: Level 1 Standard 5%; Level 2 Preferred 7% (2+ confirmed bookings in the previous calendar month); Level 3 Premium 10% (5+ confirmed bookings in the previous calendar month). The level earned in one month applies to new bookings in the following month. Commission will never exceed 10%. USVacaRentals may agree a fixed rate with a Partner in writing.
4A. Owner referral rewards
Any Partner may also refer owners of vacation homes. When an owner who is new to USVacaRentals signs up through the Partner’s link or code, or after the Partner submits the owner’s details in the portal, the Partner earns a fixed reward of $50 for each of that owner’s homes we approve for listing and $50 when the owner’s full-management contract becomes active. Rewards follow the same approval and monthly payment rules as commission. One owner can be credited to one Partner only.
5. When commission is payable
Commission becomes payable only after the guest has checked out and the payment has cleared. Cancelled or fully refunded bookings do not earn commission; partially refunded bookings earn commission on the amount retained. Every commission must be approved by USVacaRentals, which may adjust or decline a commission for a stated reason. All adjustments are recorded and shown to the Partner.
6. Payment
Approved commissions are paid once a month, normally within 15 days after the end of the month, by the payout method the Partner chooses in the portal. For direct deposit (ACH), Partners upload a voided check, which our finance team verifies before the first payment. Each payment comes with a downloadable commission statement. Partners are responsible for their own taxes. US Partners may be asked for a Form W-9 (and non-US Partners a Form W-8) before payment; commissions may be reported to tax authorities as required.
7. Partner conduct
Partners must describe our homes, prices and policies accurately, clearly disclose to their audience that they may earn a commission (as required by the U.S. FTC Endorsement Guides), must not make promises on our behalf, must not change or negotiate rates or booking terms, and must not collect payment from guests for stays. Partners may only access their own referral and commission information, and must keep guest personal data confidential and use it only to arrange the referral.
8. Ending the partnership
Either side may end the partnership at any time by email. We may suspend or end an account for breach of these terms, fraud, misleading marketing or duplicate or self-referrals. Commission already approved for completed stays will be paid unless it was obtained in breach of these terms.
9. Changes
We may change the Program, rates or these terms with 30 days’ notice by email; changes do not affect commission on bookings already confirmed. These terms are governed by the laws of the State of Florida.
Questions? Call (844) 521-7283 or write to us from the contact page.
Apply to become a partner