Booking protection
What we do to make your booking safe — and what happens if something goes wrong.
The full price before you pay
Your total — nightly rate, the host’s cleaning fee and our 5.5% guest service fee — is shown on the home’s page before checkout. Nothing is added after.
Secure payment
Payments are processed by Stripe on a secure, hosted checkout page. Your card number never touches our servers.
Reviewed listings
Every home is reviewed by our team before it is published. Homes managed by USVacaRentals are inspected by our own staff.
Live availability
Calendars sync with the host’s other channels and are re-checked at the moment you book, to prevent double bookings.
Written confirmation
You receive an email confirmation with your booking reference as soon as payment completes.
A real person, 24/7
Call (844) 521-7283 any time before or during your stay.
If something goes wrong
The home is unavailable when you arrive or you cannot get in
Call (844) 521-7283 immediately. We will work with the host to resolve access, or help you find a comparable alternative.
The home is significantly different from the listing
Contact us within 24 hours of check-in with photos. We will work with the host on a fix, and where the issue cannot be resolved we will review a refund for the affected nights.
The host cancels your booking
You receive a full refund of the amount you paid, including the guest service fee, and we will help you look for another home.
You need to cancel
The home’s cancellation policy applies — it is shown on the listing before you book. See our cancellation policy for the full terms.
This page summarises our approach. The Terms and Cancellation Policy set out the binding terms of your booking.
Find your Florida home
Live availability and the full price shown up front.