Getting started
How do I know which option is right for me?
If you want certainty and no involvement, sustainable income. If you want maximum return and are comfortable with month-to-month variance, management. The free analysis gives you both numbers for your specific property so you are comparing real figures.
My property is not approved for short-term rental. Can you still work with me?
Not for short-term letting, no — and anyone who tells you otherwise is putting your property at risk. We may be able to help with a furnished long-term let instead.
Money
What do you charge?
For full management, a percentage of the revenue we generate — so our incentives are aligned with yours. For sustainable income there is no management fee at all; we pay you a fixed amount and keep the operating margin. You will get the exact figure for your property with your free rental analysis.
When do I get paid?
On sustainable income, the same fixed amount lands on the same date every month, with three to four months paid up front at the start. On management, we pay monthly in arrears alongside a statement showing bookings, revenue and any capped expenses for the period.
Who pays for repairs, utilities and HOA dues?
On management these remain the owner's costs, but we handle the logistics — vetting trades, scheduling work and capping spend so nothing above an agreed threshold happens without your say-so. On sustainable income we take on day-to-day operating costs during the lease, while structural items, HOA dues and insurance stay with the owner. Your agreement sets out the split precisely.
Practical
Do I need my own insurance?
Yes.
Can I use the property myself?
Yes, on management — block the dates in the calendar and the home is yours. On sustainable income the property is leased to us for the term, so personal use is by prior arrangement rather than on demand. Either way, tell us early and we will work around your plans.
What if I want to sell?
You are free to sell at any time. On management there is no lock-in — give reasonable notice and we wind down cleanly, honouring guest bookings already on the calendar. On a sustainable-income lease the agreement continues with the new owner or is settled per its terms; we guide you and your buyer through it.